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Terms and conditions
Last updated: May 22, 2026
Please read these Terms and Conditions (hereinafter referred to as the “Agreement”) carefully before using the Platform.
If you do not agree with any provision of this Agreement, you are not permitted to register or use any Services provided on the Overgear Platform (the “Platform” or “Website”) operated by OVERGEAR LIMITED (“Overgear”) at https://overgear.com. By registering and using our Services, you agree to be bound by this Agreement, our Privacy Policy, Bonus Policy, and any other documents expressly incorporated herein. Overgear reserves the right to update this Agreement at any time; your continued use of the Platform constitutes your acceptance of such changes.
OVERGEAR LIMITED
Address: Diagorou 4, Kermia Building, 3rd Floor, Nicosia, Cyprus
Registration Number: HE395043
Contact: Email: support@overgear.com
This Agreement shall be governed by and construed in accordance with the laws of the Republic of Cyprus.
General Overview:
This Agreement governs the relationship between you (the "User"), whether acting as a Buyer or Seller (collectively referred to as “Parties” or individually as “the Party”), and Overgear. The Platform operates as a technology platform and neutral intermediary facilitating the listing, communication, negotiation, administration and dispute-resolution support of Deals between Buyers and Sellers.. Overgear provides technical interface, transaction administration tools, internal transaction accounting functionality, hosting and maintenance, customer support, marketing tools and dispute-resolution assistance. Overgear does not own, sell, resell, or directly provide any Seller Services or Goods listed on the Platform. Overgear does not acquire title to any virtual Goods or Seller Services, does not formulate or approve the terms or content of Offers, and does not set prices for Seller Services or Goods. All Deals are concluded directly between Buyers and Sellers. The presence of any Offer or listing does not constitute Overgear’s endorsement, sponsorship or recommendation. Parties retain the right to request Arbitration to resolve disputes as provided herein.
1. Definitions
This section establishes the key terms used throughout this Agreement, the Privacy Policy, Bonus Policy and any other documents explicitly incorporated herein by Overgear. For clarity, examples and further explanations are provided where applicable. For clarity, the following key terms are defined as follows:
1.1. User – Any individual who accesses, registers, or uses services, content, or functionality provided by the Overgear Platform.
1.2. Buyer – A User who purchases Seller Services or Goods via the Platform. Buyers have the right to purchase Seller Services and Goods, use their Overgear Profile, manage funds deposited in their Account (including the possibility of refunds to the original payment source), and request Overgear Arbitration as set forth in Section 9.
1.3. Seller (also “Currency Supplier” or “Booster”) – The User whom Overgear has authorized to post Offers and to offer and sell Seller Services or Goods on the Platform. To obtain and maintain Seller status, a User must complete additional registration and verification procedures, including identity verification (KYC/EKYC). Overgear may, at any time and upon first request, require a Seller to provide proof of VAT status (e.g., a valid VAT identification number or equivalent documentation). Sellers must be taxable persons for VAT purposes in their jurisdiction—such as legal entities, partnerships, self-employed individuals or other persons required to register for VAT—and any User who fails to demonstrate such status as requested shall be ineligible to act as a Seller. Sellers may post Offers and rely on Overgear’s dispute-resolution support in the event of any dispute arising in connection with their Offers.
1.4. Overgear Profile/Account (also referred to as "Profile" or “Account”) – A registered personal account enabling Users to access Platform services, manage transactions, and communicate securely. Users are responsible for the security and confidentiality of their Profile credentials.
1.5. Gaming Account – An external account on third-party gaming platforms registered and/or used by Users for online gaming activities. Overgear holds no responsibility for the security or management of such accounts.
1.6. Seller Services – Any act, performance, digital service or other service offered by a Seller to a Buyer through the Platform in the gaming sphere, including services aimed at improving, developing, supporting, or otherwise enhancing the Gaming Account, in-game progress, experience, skills, achievements, or access to in-game content. Seller Services may be result-based, progress-based, time-based, availability-based, or otherwise structured in accordance with the applicable Offer.
1.7. Goods – Goods are valuable virtual components of a game that a Buyer can purchase on the Platform.
1.8. Overgear Services (also referred to as “Services”) – Services provided by Overgear, including, but not limited to hosting and maintaining the Platform, facilitating transactions between Users, and providing dispute resolution mechanisms.
1.9. Internal Transaction Ledger (also: “Overgear Wallet” or “OG Wallet”) – an internal transaction accounting functionality associated with a User’s Profile and used solely within the Platform to reflect order-related amounts, refunds, account credits, fees, commissions, and settlement amounts that may become available to Sellers after completion of a Deal or dispute resolution.
The Internal Transaction Ledger is provided only for Platform administration, transaction accounting, reconciliation, refund processing and Seller settlement purposes. It is not a bank account, payment account, deposit account, electronic money account, stored-value facility, or any other regulated payment or financial product. It may not be used outside the Platform, may not be transferred between Users, and does not enable peer-to-peer payments, general-purpose payments, or withdrawals by Buyers, except for refunds to the original payment method where applicable under this Agreement and the Refund Policy.
1.10. Overgear Bonus System (also referred to as “Bonus System”) - the set of rules and procedures by which Buyers are awarded Overgear Coins (“OG Coins”).
1.11. Bonus Account (also referred to as “OG Coins Wallet”) - an internal non-cash bonus record associated with a Buyer’s Profile and used solely within the Platform to reflect OG Coins awarded, used, expired, revoked or adjusted in accordance with this OG Bonus Policy.
The Bonus Account is not a bank account, payment account, deposit account, electronic money account, stored-value facility, or any other regulated payment or financial product. OG Coins reflected in the Bonus Account may be used only within the Platform and only in accordance with this OG Bonus Policy.
1.12. Overgear Coin (also called “OG Coin” or “OG Coins”) - Overgear Coin (also called “OG Coin” or “OG Coins”) – a non-cash promotional bonus unit awarded by Overgear under the Bonus System and reflected in the Buyer’s Bonus Account. OG Coins may be used only to reduce part of the purchase price of eligible Goods or Seller Services on the Platform, subject to this OG Bonus Policy and applicable conditions. OG Coins are not legal tender, electronic money, a payment instrument, a stored-value product, or a monetary claim against Overgear.
1.13. Overgear Cashback (also referred to as “OG Cashback”) – A reward granted to Buyers in the form of OG Coins for purchasing Goods and/or Seller Services on the Platform. The awarded OG Coins are credited to the Buyer’s Bonus Account. OG Cashback is awarded for orders of any type of Goods and/or Seller Services and applied to the total payment amount minus any discounts and payments made with OG Coins.
1.14. Special Campaign (also referred to as “Campaign”) - a time-limited initiative introduced by Overgear and designed to boost User engagement, increase participation or achieve specific business objectives, such as increasing sales, User registrations, or retention. Once the Campaign ends, any associated provisions may no longer apply unless explicitly extended or modified by Overgear.
1.15. Commission – The fee charged by Overgear for facilitating transactions and providing the Platform, including trading space, intermediary services, and payment security. Commission rates may vary based on transaction type and promotional periods.
1.16. Payment Method – Any third-party payment method, payment service provider, acquiring solution, card scheme, alternative payment method, payout provider, or other payment option made available on the Platform from time to time for the purpose of paying for Orders, administering refunds, or processing Seller payouts. Availability of any Payment Method may depend on the User’s location, transaction type, compliance checks, payment provider rules, technical limitations, and Overgear’s internal risk procedures.
1.17. Offer – Seller’s proposal outlining detailed terms of a potential transaction, including descriptions of Goods or Seller Services, pricing, and delivery terms, including product description in English language.
1.18. Order – Buyer’s expressed intent to purchase Goods or/and Seller Services based on an Offer published on the Platform.
1.19. Deal – A legally binding transaction between a Buyer and a Seller concluded on the Platform in accordance with this Agreement.
1.20. Sanctions – Disciplinary measures applied by Overgear against Users violating this Agreement, which may include rating reductions, fines, or temporary/permanent suspension of User Profiles.
1.21. End-User License Agreement (EULA) – Legal terms governing the use of third-party games or software, with which Users must comply. Overgear assumes no liability for Users' compliance with such agreements.
1.22. Overgear Chat (also referred to as “Online Chat” or “Chat”) – An integrated communication tool on the Platform, providing secure messaging channels between Buyers, Sellers, and Overgear.
1.23. Subscription – A recurring, fee-based service granting Users specific privileges or enhanced Platform functionalities.
1.24. Refund Policy – Rules and conditions governing refunds or chargebacks, including applicable eligibility criteria, processing times, and associated fees.
1.25. Intellectual Property Rights – All intellectual property rights related to the Platform, its software, content, or related materials, owned exclusively by Overgear or its licensors.
1.26. Overgear Arbitration (also referred to as “Arbitration”) - An independent and neutral dispute resolution mechanism provided by Overgear to facilitate the settlement of disputes between Users (See Section 9 below).
1.27. KYC/EKYC - "Know Your Customer" and "Electronic Know Your Customer" procedures used by Overgear to verify the identity of Users through documentation such as passports, driver’s licenses, and proof of address.
1.28. Discounts - Promotional price reductions granted to Users under specific conditions, such as during special events or through official communications. The terms of Discounts may include validity periods, eligible Seller’s Services or/and Goods, or restrictions based on game titles.
1.29. Survival – Any provisions in this Agreement intended by their nature to remain in effect after termination or expiration of the Agreement, including Intellectual Property Rights, Indemnity and Limitation of Liability, Dispute Resolution and Overgear Arbitration and any other provisions which by their nature are intended to remain in effect.
1.30. User-Generated Content – Ownership, rights, and permitted usage of content created or uploaded by Users.
1.31. Confidential Information – Protection of confidential information shared between Parties using the Platform.
1.32. Overgear Customer Support (also referred to as “Customer Service” or “Customer Support”) - denotes the dedicated team and processes we have in place to assist Users. This includes handling inquiries, resolving account or technical issues, and providing guidance related to our products and Services. Our Customer Support team is your primary point of contact for any questions or concerns regarding your experience with Overgear, ensuring that you receive timely and effective assistance.
1.33. Personal Data (also referred to as “Personal Information”) - Any information that relates to an identified or identifiable natural person. This includes, but is not limited to, details such as your name, contact information (e.g., email address, phone number), IP address, location data, and any other data that can directly or indirectly identify you. Personal Data is handled in accordance with our Privacy Policy and applicable data protection laws to ensure your information is safeguarded.
1.34. Intermediary Services - The technical interface, transaction administration tools, internal transaction accounting functionality, communication tools, hosting and maintenance of the Platform, marketing tools, customer support functions, dispute-resolution assistance and internal settlement administration provided by Overgear as a neutral intermediary to facilitate the matching, negotiation, administration and execution of Deals between Buyers and Sellers.
Overgear does not provide payment services, electronic money issuance, banking, deposit-taking, money remittance, or general-purpose wallet services to Users. Payments, refunds and payouts are processed through authorised third-party payment service providers, acquiring banks, payout providers or other payment methods made available on the Platform.Overgear never acquires title to any virtual Goods or Seller Services, nor does it formulate or approve the terms or content of any Offer, or set prices.
For VAT purposes, the place of supply of Intermediary Services shall be determined in accordance with Article 44 of Council Directive 2006/112/EC (the “VAT Directive”) and shall not be treated as electronically supplied services to non-taxable persons under Article 7 of Commission Implementing Regulation (EU) No 282/2011. For supplies to or in non-EU jurisdictions, the place of supply and any applicable indirect-tax treatment shall be determined in accordance with the local tax laws and regulations of the relevant jurisdiction.
1.35. Seller Settlement Balance – an internal accounting record within the Platform reflecting the net amount that may become eligible for payout to a Seller after completion of a Deal or dispute resolution, after deduction of applicable commissions, fees, refunds, chargebacks, penalties, adjustments, withholding amounts, and other deductions permitted under this Agreement.
The Seller Settlement Balance is used solely for internal settlement administration and payout reconciliation. It is not a bank account, payment account, deposit, electronic money, stored-value instrument, or standalone financial product, is not transferable between Users, and may not be used outside the Platform.
1.36. RNG-Based Services (also referred to as “Random Farm Services”) - Seller Services where the final result depends, in whole or in part, on random in-game mechanics, drop rates, auction house availability, market availability, matchmaking, raid or dungeon outcomes, third-party game mechanics, or other circumstances outside the direct control of the Seller or Overgear. Such Services may include, without limitation, random item farming, mount farming, raid attempts, auction house monitoring, drop-based farming, or similar activities where the desired result is not guaranteed unless expressly stated in the applicable Offer.
2. Overgear Profile, Account Security, Personal Data, and Verification
This section outlines the process for creating an Overgear Profile, your responsibilities regarding Account security and Personal Data, and the procedures for identity verification (KYC/EKYC). These provisions apply to all Users of the Overgear Platform.
2.1. To fully access and use Overgear Services and the Platform, you must create an Overgear Profile by providing accurate, complete, and current Personal Information. By registering, you confirm that all submitted information is correct and that you are legally eligible to enter into binding agreements. By clicking “Sign Up” and using the Platform, you explicitly agree to be bound by this Agreement, the Privacy Policy, and any additional terms referenced by Overgear. If you do not agree with any part of this Agreement, you must refrain from signing up or using the Platform. Registration is subject to Overgear’s approval. Overgear reserves the right to decline any registration for any lawful reason.
2.2. Registration and use of the Platform are intended solely for individuals aged 18 (eighteen) years or older who have the legal capacity to enter into binding contracts under applicable law. Users under 18 (“Minors”) may access and use the Platform only with explicit consent from a parent or legal guardian.
2.4. To apply for Seller status, you must submit an application via https://work.overgear.com, providing your nickname, email address, date of birth, a copy of a government-issued ID (e.g., passport or national ID card), and a description of the Seller Services or Goods you intend to offer. Upon Overgear’s review and approval of your application, you will be granted Seller status, which entitles you to create Offers and sell Goods or Seller Services on the Platform. Overgear may, at any time and upon first request, require you to provide proof of VAT registration (for example, a valid VAT identification number or equivalent documentation). If you fail to furnish such proof within 14 (fourteen) days of the request, Overgear reserves the right to refuse or suspend your Seller status.
2.5. Overgear reserves the right to request Personal Data, including your nickname, email address, date of birth, government-issued ID, taxpayer identification number (TIN), and other necessary information for purposes such as identity verification, compliance with tax obligations, security, regulatory compliance, customer support, or improving Platform functionality.
All information collected during the KYC/EKYC process will be handled in accordance with our Privacy Policy and applicable data protection laws (e.g., GDPR). Overgear is committed to protecting your Personal Information and will use it solely for verification purposes and legal compliance.
2.8. You are solely responsible for maintaining the confidentiality and security of your Overgear Profile. You agree to:
2.10. Users are strictly prohibited from creating or maintaining multiple Overgear Profiles (“Multi-accounts”). Violation of this policy may result in immediate suspension or termination of all related Accounts and forfeiture of any funds held within associated Overgear Wallets. Users must contact Overgear Customer Support if there is a legitimate need for multiple Accounts.
2.11. Overgear complies with applicable anti-money laundering (AML) and counter-terrorist financing (CTF) regulations. Users explicitly acknowledge and agree to cooperate fully in any required AML/CTF procedures, including providing additional documentation upon Overgear’s request.
3. Relationship between the Parties and Overgear. Parties’ Responsibilities.
This section outlines the roles, responsibilities, and limitations of liability for both Users and Overgear.
3.1. Overgear provides the Platform solely as a neutral intermediary and technology platform to facilitate communication, negotiation, order administration, transaction accounting, support functions, internal settlement administration, marketing tools and dispute-resolution assistance between Buyers and Sellers. Overgear does not acquire title to any virtual Goods or Seller Services, does not formulate or approve the terms of any Offer, does not set prices and does not control the quality, legality, safety or performance of Seller Services or Goods. All Deals are concluded directly between Sellers and Buyers; Overgear is not a party to any such Deal and disclaims all liability for its outcome, except to the extent expressly provided by this Agreement and mandatory applicable law.
All payment collection, payment processing, refunds and payouts are carried out through authorised third-party payment service providers, acquiring banks, payout providers or other payment methods made available on the Platform. Any internal transaction records shown in the User’s Profile are provided solely for Platform administration, reconciliation, refund processing and Seller settlement purposes and do not constitute a payment account, electronic money account, bank account, deposit account, or general-purpose stored-value product.
3.2. Users may sell, buy, or exchange Seller Services and Goods via the Overgear Platform. Users are solely responsible for evaluating the credibility of counterparties, negotiating transaction terms, and verifying the accuracy of all provided information, including product descriptions, delivery conditions, and other details before entering into any Deal. Overgear merely facilitates the connection between Buyers and Sellers; all transactions are entered into directly between Users, and Overgear is not a contracting Party to these Deals. Users must independently assess the suitability and legality of transactions, exercise due diligence throughout the process, and comply with all applicable laws, including those governing fraud and intellectual property.
3.3. Seller Obligations and Warranties:
Sellers agree and warrant the following:
3.5. Overgear shall not be responsible for:
3.7. Sellers have the right to post any necessary information in the Offers description. Sellers must provide accurate descriptions, delivery times, and fulfill bonus conditions specified in Offers. Non-compliance may result in sanctions outlined in this Agreement.
Any information submitted on the Overgear Platform gains legal power and is regulated by this Agreement. In case the Seller violates one of the provisions set by this Agreement or fails to deliver conditions discussed within Overgear's Chat, an arbitrary representative is entitled to apply the following sanctions:
3.9. Overgear reserves the right to delete, edit, or remove any information or content published on the Platform that violates current legislation, infringes upon third-party rights, or is otherwise deemed inappropriate by Overgear.
3.10. Sellers are strictly prohibited from sharing, selling, or otherwise transferring Gaming Accounts to third parties. Any unauthorized assignment or transfer shall be deemed null and void and shall not be binding on Overgear.
3.11. Overgear offers Users Customer Support via Overgear Chat on the Website or by email at support@overgear.com.
4. Interaction between the Parties on the Platform. Deal-making Process
This section outlines the interaction between Users on the Overgear Platform, including the detailed stages of Deal formation and completion, as well as processes related to cancellation, refunds, and dispute resolution.
4.1. All interactions between Buyers, Sellers, and Overgear’s representatives must be conducted in a respectful and professional manner. Users are required to use the Platform’s built-in communication tools (e.g., Overgear Chat) for all correspondence, ensuring both security and proper record-keeping.
4.2. The Seller shall deliver the Seller Services and/or Goods to the Buyer through the Platform in strict accordance with the terms and conditions agreed upon in the Deal. This delivery includes fulfilling all specified requirements, timelines, and quality standards as detailed in the Buyer’s Order and Seller’s Offer. The Seller is responsible for ensuring that the delivered Seller Services or/and Goods meet the agreed specifications, while the Buyer is responsible for promptly verifying and confirming receipt as outlined in this Section. All Deals are directly entered into between Users; Overgear acts solely as an intermediary facilitating communication and payments via Overgear Wallet, without owning or controlling Seller Services or Goods.
For result-based, progress-based, time-based, availability-based or RNG-Based Services, the Buyer acknowledges that the scope of the Seller’s performance may vary depending on the applicable Offer. For RNG-Based Services specifically, the desired item, mount, drop, reward, or other final in-game result may depend on random game mechanics, market availability, auction house availability, or other circumstances outside the Seller’s or Overgear’s control. Unless the applicable Offer expressly guarantees a specific result, the Seller’s performance may include reasonable attempts, time spent, monitoring of in-game markets, use of in-game resources, character/account development, or other progress-oriented actions.
In the event of any discrepancies or non-compliance, the Buyer may initiate a dispute according to the procedures provided in Section 9 of this Agreement.
4.3. Transactions (Deals) on the Platform follow a standardized four-stage process:
4.3.1. Placed:
4.7. Additional guidelines on using the Platform’s interface and interactions between Buyers and Sellers are detailed in Overgear’s Help Centre—Knowledge Base.
4.8. The Overgear Refund Policy expressly sets forth the cases in which the Users are entitled to request a refund and other provisions on refunds.
4.9. Users initiating a chargeback after the Deal completion risk account suspension, fines, or other sanctions.
Please read these Terms and Conditions (hereinafter referred to as the “Agreement”) carefully before using the Platform.
If you do not agree with any provision of this Agreement, you are not permitted to register or use any Services provided on the Overgear Platform (the “Platform” or “Website”) operated by OVERGEAR LIMITED (“Overgear”) at https://overgear.com. By registering and using our Services, you agree to be bound by this Agreement, our Privacy Policy, Bonus Policy, and any other documents expressly incorporated herein. Overgear reserves the right to update this Agreement at any time; your continued use of the Platform constitutes your acceptance of such changes.
OVERGEAR LIMITED
Address: Diagorou 4, Kermia Building, 3rd Floor, Nicosia, Cyprus
Registration Number: HE395043
Contact: Email: support@overgear.com
This Agreement shall be governed by and construed in accordance with the laws of the Republic of Cyprus.
General Overview:
This Agreement governs the relationship between you (the "User"), whether acting as a Buyer or Seller (collectively referred to as “Parties” or individually as “the Party”), and Overgear. The Platform operates as a technology platform and neutral intermediary facilitating the listing, communication, negotiation, administration and dispute-resolution support of Deals between Buyers and Sellers.. Overgear provides technical interface, transaction administration tools, internal transaction accounting functionality, hosting and maintenance, customer support, marketing tools and dispute-resolution assistance. Overgear does not own, sell, resell, or directly provide any Seller Services or Goods listed on the Platform. Overgear does not acquire title to any virtual Goods or Seller Services, does not formulate or approve the terms or content of Offers, and does not set prices for Seller Services or Goods. All Deals are concluded directly between Buyers and Sellers. The presence of any Offer or listing does not constitute Overgear’s endorsement, sponsorship or recommendation. Parties retain the right to request Arbitration to resolve disputes as provided herein.
1. Definitions
This section establishes the key terms used throughout this Agreement, the Privacy Policy, Bonus Policy and any other documents explicitly incorporated herein by Overgear. For clarity, examples and further explanations are provided where applicable. For clarity, the following key terms are defined as follows:
1.1. User – Any individual who accesses, registers, or uses services, content, or functionality provided by the Overgear Platform.
1.2. Buyer – A User who purchases Seller Services or Goods via the Platform. Buyers have the right to purchase Seller Services and Goods, use their Overgear Profile, manage funds deposited in their Account (including the possibility of refunds to the original payment source), and request Overgear Arbitration as set forth in Section 9.
1.3. Seller (also “Currency Supplier” or “Booster”) – The User whom Overgear has authorized to post Offers and to offer and sell Seller Services or Goods on the Platform. To obtain and maintain Seller status, a User must complete additional registration and verification procedures, including identity verification (KYC/EKYC). Overgear may, at any time and upon first request, require a Seller to provide proof of VAT status (e.g., a valid VAT identification number or equivalent documentation). Sellers must be taxable persons for VAT purposes in their jurisdiction—such as legal entities, partnerships, self-employed individuals or other persons required to register for VAT—and any User who fails to demonstrate such status as requested shall be ineligible to act as a Seller. Sellers may post Offers and rely on Overgear’s dispute-resolution support in the event of any dispute arising in connection with their Offers.
1.4. Overgear Profile/Account (also referred to as "Profile" or “Account”) – A registered personal account enabling Users to access Platform services, manage transactions, and communicate securely. Users are responsible for the security and confidentiality of their Profile credentials.
1.5. Gaming Account – An external account on third-party gaming platforms registered and/or used by Users for online gaming activities. Overgear holds no responsibility for the security or management of such accounts.
1.6. Seller Services – Any act, performance, digital service or other service offered by a Seller to a Buyer through the Platform in the gaming sphere, including services aimed at improving, developing, supporting, or otherwise enhancing the Gaming Account, in-game progress, experience, skills, achievements, or access to in-game content. Seller Services may be result-based, progress-based, time-based, availability-based, or otherwise structured in accordance with the applicable Offer.
1.7. Goods – Goods are valuable virtual components of a game that a Buyer can purchase on the Platform.
1.8. Overgear Services (also referred to as “Services”) – Services provided by Overgear, including, but not limited to hosting and maintaining the Platform, facilitating transactions between Users, and providing dispute resolution mechanisms.
1.9. Internal Transaction Ledger (also: “Overgear Wallet” or “OG Wallet”) – an internal transaction accounting functionality associated with a User’s Profile and used solely within the Platform to reflect order-related amounts, refunds, account credits, fees, commissions, and settlement amounts that may become available to Sellers after completion of a Deal or dispute resolution.
The Internal Transaction Ledger is provided only for Platform administration, transaction accounting, reconciliation, refund processing and Seller settlement purposes. It is not a bank account, payment account, deposit account, electronic money account, stored-value facility, or any other regulated payment or financial product. It may not be used outside the Platform, may not be transferred between Users, and does not enable peer-to-peer payments, general-purpose payments, or withdrawals by Buyers, except for refunds to the original payment method where applicable under this Agreement and the Refund Policy.
1.10. Overgear Bonus System (also referred to as “Bonus System”) - the set of rules and procedures by which Buyers are awarded Overgear Coins (“OG Coins”).
1.11. Bonus Account (also referred to as “OG Coins Wallet”) - an internal non-cash bonus record associated with a Buyer’s Profile and used solely within the Platform to reflect OG Coins awarded, used, expired, revoked or adjusted in accordance with this OG Bonus Policy.
The Bonus Account is not a bank account, payment account, deposit account, electronic money account, stored-value facility, or any other regulated payment or financial product. OG Coins reflected in the Bonus Account may be used only within the Platform and only in accordance with this OG Bonus Policy.
1.12. Overgear Coin (also called “OG Coin” or “OG Coins”) - Overgear Coin (also called “OG Coin” or “OG Coins”) – a non-cash promotional bonus unit awarded by Overgear under the Bonus System and reflected in the Buyer’s Bonus Account. OG Coins may be used only to reduce part of the purchase price of eligible Goods or Seller Services on the Platform, subject to this OG Bonus Policy and applicable conditions. OG Coins are not legal tender, electronic money, a payment instrument, a stored-value product, or a monetary claim against Overgear.
1.13. Overgear Cashback (also referred to as “OG Cashback”) – A reward granted to Buyers in the form of OG Coins for purchasing Goods and/or Seller Services on the Platform. The awarded OG Coins are credited to the Buyer’s Bonus Account. OG Cashback is awarded for orders of any type of Goods and/or Seller Services and applied to the total payment amount minus any discounts and payments made with OG Coins.
1.14. Special Campaign (also referred to as “Campaign”) - a time-limited initiative introduced by Overgear and designed to boost User engagement, increase participation or achieve specific business objectives, such as increasing sales, User registrations, or retention. Once the Campaign ends, any associated provisions may no longer apply unless explicitly extended or modified by Overgear.
1.15. Commission – The fee charged by Overgear for facilitating transactions and providing the Platform, including trading space, intermediary services, and payment security. Commission rates may vary based on transaction type and promotional periods.
1.16. Payment Method – Any third-party payment method, payment service provider, acquiring solution, card scheme, alternative payment method, payout provider, or other payment option made available on the Platform from time to time for the purpose of paying for Orders, administering refunds, or processing Seller payouts. Availability of any Payment Method may depend on the User’s location, transaction type, compliance checks, payment provider rules, technical limitations, and Overgear’s internal risk procedures.
1.17. Offer – Seller’s proposal outlining detailed terms of a potential transaction, including descriptions of Goods or Seller Services, pricing, and delivery terms, including product description in English language.
1.18. Order – Buyer’s expressed intent to purchase Goods or/and Seller Services based on an Offer published on the Platform.
1.19. Deal – A legally binding transaction between a Buyer and a Seller concluded on the Platform in accordance with this Agreement.
1.20. Sanctions – Disciplinary measures applied by Overgear against Users violating this Agreement, which may include rating reductions, fines, or temporary/permanent suspension of User Profiles.
1.21. End-User License Agreement (EULA) – Legal terms governing the use of third-party games or software, with which Users must comply. Overgear assumes no liability for Users' compliance with such agreements.
1.22. Overgear Chat (also referred to as “Online Chat” or “Chat”) – An integrated communication tool on the Platform, providing secure messaging channels between Buyers, Sellers, and Overgear.
1.23. Subscription – A recurring, fee-based service granting Users specific privileges or enhanced Platform functionalities.
1.24. Refund Policy – Rules and conditions governing refunds or chargebacks, including applicable eligibility criteria, processing times, and associated fees.
1.25. Intellectual Property Rights – All intellectual property rights related to the Platform, its software, content, or related materials, owned exclusively by Overgear or its licensors.
1.26. Overgear Arbitration (also referred to as “Arbitration”) - An independent and neutral dispute resolution mechanism provided by Overgear to facilitate the settlement of disputes between Users (See Section 9 below).
1.27. KYC/EKYC - "Know Your Customer" and "Electronic Know Your Customer" procedures used by Overgear to verify the identity of Users through documentation such as passports, driver’s licenses, and proof of address.
1.28. Discounts - Promotional price reductions granted to Users under specific conditions, such as during special events or through official communications. The terms of Discounts may include validity periods, eligible Seller’s Services or/and Goods, or restrictions based on game titles.
1.29. Survival – Any provisions in this Agreement intended by their nature to remain in effect after termination or expiration of the Agreement, including Intellectual Property Rights, Indemnity and Limitation of Liability, Dispute Resolution and Overgear Arbitration and any other provisions which by their nature are intended to remain in effect.
1.30. User-Generated Content – Ownership, rights, and permitted usage of content created or uploaded by Users.
1.31. Confidential Information – Protection of confidential information shared between Parties using the Platform.
1.32. Overgear Customer Support (also referred to as “Customer Service” or “Customer Support”) - denotes the dedicated team and processes we have in place to assist Users. This includes handling inquiries, resolving account or technical issues, and providing guidance related to our products and Services. Our Customer Support team is your primary point of contact for any questions or concerns regarding your experience with Overgear, ensuring that you receive timely and effective assistance.
1.33. Personal Data (also referred to as “Personal Information”) - Any information that relates to an identified or identifiable natural person. This includes, but is not limited to, details such as your name, contact information (e.g., email address, phone number), IP address, location data, and any other data that can directly or indirectly identify you. Personal Data is handled in accordance with our Privacy Policy and applicable data protection laws to ensure your information is safeguarded.
1.34. Intermediary Services - The technical interface, transaction administration tools, internal transaction accounting functionality, communication tools, hosting and maintenance of the Platform, marketing tools, customer support functions, dispute-resolution assistance and internal settlement administration provided by Overgear as a neutral intermediary to facilitate the matching, negotiation, administration and execution of Deals between Buyers and Sellers.
Overgear does not provide payment services, electronic money issuance, banking, deposit-taking, money remittance, or general-purpose wallet services to Users. Payments, refunds and payouts are processed through authorised third-party payment service providers, acquiring banks, payout providers or other payment methods made available on the Platform.Overgear never acquires title to any virtual Goods or Seller Services, nor does it formulate or approve the terms or content of any Offer, or set prices.
For VAT purposes, the place of supply of Intermediary Services shall be determined in accordance with Article 44 of Council Directive 2006/112/EC (the “VAT Directive”) and shall not be treated as electronically supplied services to non-taxable persons under Article 7 of Commission Implementing Regulation (EU) No 282/2011. For supplies to or in non-EU jurisdictions, the place of supply and any applicable indirect-tax treatment shall be determined in accordance with the local tax laws and regulations of the relevant jurisdiction.
1.35. Seller Settlement Balance – an internal accounting record within the Platform reflecting the net amount that may become eligible for payout to a Seller after completion of a Deal or dispute resolution, after deduction of applicable commissions, fees, refunds, chargebacks, penalties, adjustments, withholding amounts, and other deductions permitted under this Agreement.
The Seller Settlement Balance is used solely for internal settlement administration and payout reconciliation. It is not a bank account, payment account, deposit, electronic money, stored-value instrument, or standalone financial product, is not transferable between Users, and may not be used outside the Platform.
1.36. RNG-Based Services (also referred to as “Random Farm Services”) - Seller Services where the final result depends, in whole or in part, on random in-game mechanics, drop rates, auction house availability, market availability, matchmaking, raid or dungeon outcomes, third-party game mechanics, or other circumstances outside the direct control of the Seller or Overgear. Such Services may include, without limitation, random item farming, mount farming, raid attempts, auction house monitoring, drop-based farming, or similar activities where the desired result is not guaranteed unless expressly stated in the applicable Offer.
2. Overgear Profile, Account Security, Personal Data, and Verification
This section outlines the process for creating an Overgear Profile, your responsibilities regarding Account security and Personal Data, and the procedures for identity verification (KYC/EKYC). These provisions apply to all Users of the Overgear Platform.
2.1. To fully access and use Overgear Services and the Platform, you must create an Overgear Profile by providing accurate, complete, and current Personal Information. By registering, you confirm that all submitted information is correct and that you are legally eligible to enter into binding agreements. By clicking “Sign Up” and using the Platform, you explicitly agree to be bound by this Agreement, the Privacy Policy, and any additional terms referenced by Overgear. If you do not agree with any part of this Agreement, you must refrain from signing up or using the Platform. Registration is subject to Overgear’s approval. Overgear reserves the right to decline any registration for any lawful reason.
2.2. Registration and use of the Platform are intended solely for individuals aged 18 (eighteen) years or older who have the legal capacity to enter into binding contracts under applicable law. Users under 18 (“Minors”) may access and use the Platform only with explicit consent from a parent or legal guardian.
- All transactions and activities carried out by Minors are deemed approved and supervised by their parent or legal guardian.
- The parent or legal guardian assumes full responsibility and financial liability for all transactions, activities, or interactions conducted by the Minor on the Platform, including any resulting charges, fees, or obligations.
- The parent or legal guardian ensures that the Minor adheres to Overgear’s Agreement, Privacy Policy and other applicable documents and laws.
- The parent or guardian indemnifies and holds harmless Overgear from all claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising from the Minor’s use of the Platform or violation of this Agreement.
2.4. To apply for Seller status, you must submit an application via https://work.overgear.com, providing your nickname, email address, date of birth, a copy of a government-issued ID (e.g., passport or national ID card), and a description of the Seller Services or Goods you intend to offer. Upon Overgear’s review and approval of your application, you will be granted Seller status, which entitles you to create Offers and sell Goods or Seller Services on the Platform. Overgear may, at any time and upon first request, require you to provide proof of VAT registration (for example, a valid VAT identification number or equivalent documentation). If you fail to furnish such proof within 14 (fourteen) days of the request, Overgear reserves the right to refuse or suspend your Seller status.
2.5. Overgear reserves the right to request Personal Data, including your nickname, email address, date of birth, government-issued ID, taxpayer identification number (TIN), and other necessary information for purposes such as identity verification, compliance with tax obligations, security, regulatory compliance, customer support, or improving Platform functionality.
- Overgear may request additional documentation to verify the accuracy and authenticity of your information.
- Personal Data will be processed strictly in compliance with our Privacy Policy and applicable data protection laws (e.g., GDPR).
- Users have rights regarding their Personal Data—including access, correction, and deletion—as outlined in the Privacy Policy.
- You agree to provide accurate and complete information and promptly submit additional documentation (copies of a valid passport, driver’s license, and/or proof of address to verify your identity) when requested.
- Failure to comply with verification procedures—including providing false, misleading, or incomplete information — may lead to Account suspension or termination.
- Overgear may report suspicious activities to relevant authorities as required by law.
- All data collected during KYC/EKYC checks will be processed in accordance with our Privacy Policy and applicable data protection laws (e.g., GDPR)
- Submit true, current, and complete information as requested during the registration process or at any time thereafter.
- Promptly comply with any requests from Overgear for additional information, documentation, or clarification necessary to verify your identity and eligibility to use the Services.
- Ensure that all provided information remains accurate and up-to-date, notifying Overgear of any changes as soon as possible.
All information collected during the KYC/EKYC process will be handled in accordance with our Privacy Policy and applicable data protection laws (e.g., GDPR). Overgear is committed to protecting your Personal Information and will use it solely for verification purposes and legal compliance.
2.8. You are solely responsible for maintaining the confidentiality and security of your Overgear Profile. You agree to:
- Protect your login credentials, use strong and unique passwords, and enable available security features.
- Immediately notify Overgear of any suspected unauthorized access or suspicious activity.
- Acknowledge that Overgear is not liable for any unauthorized transactions, purchases, or losses resulting from your failure to secure your account credentials.
2.10. Users are strictly prohibited from creating or maintaining multiple Overgear Profiles (“Multi-accounts”). Violation of this policy may result in immediate suspension or termination of all related Accounts and forfeiture of any funds held within associated Overgear Wallets. Users must contact Overgear Customer Support if there is a legitimate need for multiple Accounts.
2.11. Overgear complies with applicable anti-money laundering (AML) and counter-terrorist financing (CTF) regulations. Users explicitly acknowledge and agree to cooperate fully in any required AML/CTF procedures, including providing additional documentation upon Overgear’s request.
3. Relationship between the Parties and Overgear. Parties’ Responsibilities.
This section outlines the roles, responsibilities, and limitations of liability for both Users and Overgear.
3.1. Overgear provides the Platform solely as a neutral intermediary and technology platform to facilitate communication, negotiation, order administration, transaction accounting, support functions, internal settlement administration, marketing tools and dispute-resolution assistance between Buyers and Sellers. Overgear does not acquire title to any virtual Goods or Seller Services, does not formulate or approve the terms of any Offer, does not set prices and does not control the quality, legality, safety or performance of Seller Services or Goods. All Deals are concluded directly between Sellers and Buyers; Overgear is not a party to any such Deal and disclaims all liability for its outcome, except to the extent expressly provided by this Agreement and mandatory applicable law.
All payment collection, payment processing, refunds and payouts are carried out through authorised third-party payment service providers, acquiring banks, payout providers or other payment methods made available on the Platform. Any internal transaction records shown in the User’s Profile are provided solely for Platform administration, reconciliation, refund processing and Seller settlement purposes and do not constitute a payment account, electronic money account, bank account, deposit account, or general-purpose stored-value product.
3.2. Users may sell, buy, or exchange Seller Services and Goods via the Overgear Platform. Users are solely responsible for evaluating the credibility of counterparties, negotiating transaction terms, and verifying the accuracy of all provided information, including product descriptions, delivery conditions, and other details before entering into any Deal. Overgear merely facilitates the connection between Buyers and Sellers; all transactions are entered into directly between Users, and Overgear is not a contracting Party to these Deals. Users must independently assess the suitability and legality of transactions, exercise due diligence throughout the process, and comply with all applicable laws, including those governing fraud and intellectual property.
3.3. Seller Obligations and Warranties:
Sellers agree and warrant the following:
- All information provided in their listings must be accurate, current, and compliant with all applicable laws, including intellectual property rights and relevant End-User License Agreements (EULA).
- Sellers have obtained all necessary rights, licenses, consents, and permissions to offer and sell Seller Services or Goods. Their offerings do not infringe any third-party rights.
- Sellers are solely responsible for meeting all terms specified in their Offers, including prices, delivery times, and bonus conditions. Failure to fulfill these terms may result in sanctions, including rating reductions, fines, or termination of Seller status.
- Engage in fraudulent activities or use automated tools (bots) to manipulate transactions or ratings.
- Attempt to circumvent the Platform’s payment systems.
- Share, sell, or otherwise transfer Gaming Accounts to third parties.
- Post unlawful, defamatory, offensive, harmful content or violates the rights of any third party. Overgear reserves the right to remove such content at its sole discretion and without prior notice.
3.5. Overgear shall not be responsible for:
- Accuracy, legality, or reliability of User-Generated Content.
- Delays, interruptions, or errors caused by factors outside Overgear’s reasonable control.
- Actions or inactions of Users regarding dispute resolution.
- Security of a Buyer’s Gaming Account or Personal Data transmitted directly to Sellers or third parties.
- Losses or damages from viruses, malware, or other harmful software resulting from misuse.
- Performance or quality of third-party software, web browsers, operating systems, or hardware.
3.7. Sellers have the right to post any necessary information in the Offers description. Sellers must provide accurate descriptions, delivery times, and fulfill bonus conditions specified in Offers. Non-compliance may result in sanctions outlined in this Agreement.
Any information submitted on the Overgear Platform gains legal power and is regulated by this Agreement. In case the Seller violates one of the provisions set by this Agreement or fails to deliver conditions discussed within Overgear's Chat, an arbitrary representative is entitled to apply the following sanctions:
- Reducing the rating
- Charging a fine
3.9. Overgear reserves the right to delete, edit, or remove any information or content published on the Platform that violates current legislation, infringes upon third-party rights, or is otherwise deemed inappropriate by Overgear.
3.10. Sellers are strictly prohibited from sharing, selling, or otherwise transferring Gaming Accounts to third parties. Any unauthorized assignment or transfer shall be deemed null and void and shall not be binding on Overgear.
3.11. Overgear offers Users Customer Support via Overgear Chat on the Website or by email at support@overgear.com.
4. Interaction between the Parties on the Platform. Deal-making Process
This section outlines the interaction between Users on the Overgear Platform, including the detailed stages of Deal formation and completion, as well as processes related to cancellation, refunds, and dispute resolution.
4.1. All interactions between Buyers, Sellers, and Overgear’s representatives must be conducted in a respectful and professional manner. Users are required to use the Platform’s built-in communication tools (e.g., Overgear Chat) for all correspondence, ensuring both security and proper record-keeping.
4.2. The Seller shall deliver the Seller Services and/or Goods to the Buyer through the Platform in strict accordance with the terms and conditions agreed upon in the Deal. This delivery includes fulfilling all specified requirements, timelines, and quality standards as detailed in the Buyer’s Order and Seller’s Offer. The Seller is responsible for ensuring that the delivered Seller Services or/and Goods meet the agreed specifications, while the Buyer is responsible for promptly verifying and confirming receipt as outlined in this Section. All Deals are directly entered into between Users; Overgear acts solely as an intermediary facilitating communication and payments via Overgear Wallet, without owning or controlling Seller Services or Goods.
For result-based, progress-based, time-based, availability-based or RNG-Based Services, the Buyer acknowledges that the scope of the Seller’s performance may vary depending on the applicable Offer. For RNG-Based Services specifically, the desired item, mount, drop, reward, or other final in-game result may depend on random game mechanics, market availability, auction house availability, or other circumstances outside the Seller’s or Overgear’s control. Unless the applicable Offer expressly guarantees a specific result, the Seller’s performance may include reasonable attempts, time spent, monitoring of in-game markets, use of in-game resources, character/account development, or other progress-oriented actions.
In the event of any discrepancies or non-compliance, the Buyer may initiate a dispute according to the procedures provided in Section 9 of this Agreement.
4.3. Transactions (Deals) on the Platform follow a standardized four-stage process:
4.3.1. Placed:
- The Buyer places an Order in response to the Seller's Offer available on the Platform. The Order is formed by selecting preferred execution options offered by the Seller. Note: The selection of these options may affect the base price stated in the Offer, thereby adjusting the final Order price and estimated completion time as displayed on the Platform.
- This stage is designed for the Parties to mutually agree on the specific terms and conditions for the provision of Seller Services and/or Goods. Once the Seller accepts the Order conditions, a binding Deal is formed under the agreed terms.
- To confirm the Order, the Buyer completes payment through the payment methods made available on the Platform via authorised third-party payment service providers. Once the payment is confirmed, the relevant order-related amount is reflected in the Platform’s internal transaction records for the purpose of administering the Order, potential refunds, fees, commissions and Seller settlement.
- Sellers may either accept or reject the placed Order. The Deal is deemed to be formed once the Seller accepts the Order conditions.
- Buyers may cancel the Order at this stage for a full refund to their Overgear Wallet.
- After acceptance, the Seller is required to commence and complete the delivery of the Seller Services or Goods in accordance with the agreed terms and within the specified timeframe.
- The Seller must initiate fulfillment within the agreed timeframe, communicating clearly with the Buyer as necessary.
- In cases where the terms of the Deal are not complied with or there are significant deviations from the agreed conditions, cancellation of the Deal during the "In progress" stage is permitted. The Buyer (or, where applicable, the Seller) may submit a cancellation request at any time during the "In progress" stage. In such cases, the User may be entitled to a full or partial refund. The refund will be processed in accordance with Overgear’s Refund Policy, which includes a review and processing period of up to 14 (fourteen) days.
- Once the Seller has completed the delivery of the Seller Services or Goods, they must upload verifiable delivery evidence (such as screenshots or other proofs) via the Platform’s “My Sales” page.
- The Buyer must confirm receipt by clicking the "Confirm Delivery" button. If no action is taken within 72 (seventy-two) hours after the Seller uploads evidence, the Deal will be automatically marked as "Completed."
- Alternatively, The Buyer may reject delivery and initiate a dispute resolution process via Overgear Arbitration.
- After the Buyer’s acceptance, or automatic acceptance after 72 (seventy-two) hours, the Deal is deemed completed. Following completion, the applicable net settlement amount is reflected in the Seller Settlement Balance and may become eligible for payout, subject to applicable commissions, fees, chargebacks, refunds, sanctions, compliance checks, payout method availability, and other conditions set forth in this Agreement and on the Platform.
- Communicate clearly and transparently via Overgear Chat by clicking the specialized chat button;
- Contact Overgear Arbitration via specialized button for dispute resolution according to procedures detailed in Section 9 of this Agreement.
- Buyers may freely cancel Orders at the "Placed" stage for a full refund.
- For cancellations, discrepancies, or disputes occurring after order acceptance, the request should be submitted as soon as the issue is identified. All such requests will be reviewed and processed in accordance with Overgear’s Refund Policy, which may require up to 14 (fourteen) business days for complete processing.
- Chargebacks initiated by Users after a completed Deal may result in account suspension, fines, or additional penalties.
4.7. Additional guidelines on using the Platform’s interface and interactions between Buyers and Sellers are detailed in Overgear’s Help Centre—Knowledge Base.
4.8. The Overgear Refund Policy expressly sets forth the cases in which the Users are entitled to request a refund and other provisions on refunds.
4.9. Users initiating a chargeback after the Deal completion risk account suspension, fines, or other sanctions.
5. Overgear Wallet, Payment Process, and Payouts
This section describes the transaction processes and conditions related to funds management and release on the Platform.
5.1. The Platform may display internal transaction records associated with a User’s Profile, including order-related amounts, refunds, account credits, commissions, fees, Seller settlement amounts and payout status. These records are maintained solely for Platform administration, reconciliation, refund processing, Seller settlement and dispute-resolution purposes.
5.2. The internal transaction accounting functionality displayed on the Platform, including any interface references to “Overgear Wallet”, “OG Wallet”, “Account Balance” or similar terms, is not a bank account, payment account, deposit account, electronic money account, stored-value facility, or any other regulated payment or financial product. It may not be used outside the Platform and does not permit peer-to-peer transfers, general-purpose payments, or transfers between Users.
5.3. Buyers complete payments for Orders through payment methods made available on the Platform and processed by authorised third-party payment service providers, acquiring banks or other payment partners. Overgear does not provide banking, deposit-taking, money remittance, payment account or electronic money issuance services to Users.
5.4. Any amount reflected in a Buyer’s internal account records is limited to Platform-related administration, including order payments, refunds, account credits or other adjustments made in accordance with this Agreement and the Refund Policy. Buyers are not entitled to withdraw or cash out such amounts, except where a refund to the original payment method is available and approved in accordance with the Refund Policy, applicable payment provider rules and applicable law.
5.5. Refunds to Buyers, where approved, shall normally be processed back to the original payment method used for the relevant purchase, unless another method is required by applicable law, payment provider rules, technical limitations, or Overgear’s internal risk and compliance procedures.
5.6. Sellers become eligible to receive settlement amounts only after the relevant Deal has been completed, automatically confirmed, or resolved through Overgear Arbitration or other applicable dispute-resolution procedure. Until such time, no settlement amount shall be deemed due and payable to the Seller.
5.7. The Seller Settlement Balance is an internal accounting record reflecting net settlement amounts that may become available to the Seller after completion of a Deal or dispute resolution, less applicable commissions, fees, refunds, chargebacks, sanctions, penalties, adjustments, withholding amounts, and any other deductions permitted under this Agreement.
5.8. Payout of settlement amounts reflected in a Seller’s internal settlement records may be requested only through payout methods made available on the Platform, subject to payout provider rules, minimum payout thresholds, processing times, fees, compliance checks, KYC/EKYC, AML/CTF and sanctions screening, fraud monitoring, tax checks, chargeback risk, and any other conditions set forth in this Agreement or on the Platform.
5.9. Overgear may delay, suspend, reject or reverse any payout request where necessary for compliance, fraud prevention, chargeback management, dispute resolution, sanctions screening, tax verification, technical reasons, payment provider requirements, or where Overgear reasonably believes that the payout may be connected to a breach of this Agreement, unlawful activity, suspicious activity, or a risk to Overgear, Users, payment partners or third parties.
5.10. Users acknowledge that all payments, refunds and payouts may be subject to the rules, processing times, limits, restrictions and availability of third-party payment service providers, acquiring banks, issuing banks, payout providers, card schemes, financial institutions or other payment partners. Overgear shall not be responsible for delays, refusals, reversals or restrictions caused by such third parties, except to the extent required by mandatory applicable law.
5.11. The internal transaction accounting functionality may not be used as a general-purpose payment instrument, money transfer service, stored-value facility, investment product, savings account, deposit account, or means of transferring value between Users outside the specific order, refund and Seller settlement processes provided on the Platform.
6. Taxes, Commissions, Withdrawals, and Refunds.
This section explains the commissions, fees, withdrawals, refund procedures, and tax compliance related to transactions conducted via the Overgear Platform.
6.1. Upon successful completion of a Deal, Overgear charges a Commission to the Seller for providing IntermediaryServices, including access to the Platform, transaction administration tools, internal settlement administration, communication tools, support functions, marketing tools, and dispute-resolution assistance.. Typically, the base Commission is set at 12% (twelve percent) of the transaction amount, though in certain cases, an increased Commission of up to 18% (eighteen percent) may apply. Additional fees for optional services or enhanced features may also be applied. Detailed calculations of Commission rates, supplementary fees, and any applicable adjustments based on factors such as average daily sales or promotional events are transparently provided on the Platform. Overgear further charges a separate Payment System Commission for withdrawal services from the Seller’s Wallet, subject to VAT regulations applicable to the Seller’s jurisdiction and tax status.
6.2. Commission fees are automatically deducted from the funds transferred to the Seller’s Overgear Wallet. Sellers may review detailed Commission information within their transaction history on the Platform.
6.3. Payout of settlement amounts reflected in a Seller’s internal settlement records may be requested through payout methods made available on the Platform. Such payouts may be subject to additional fees depending on the payout method chosen, payment provider rules, compliance checks, technical limitations, and applicable law. Please note that the rates provided below are for illustrative purposes only; the exact fee rates are determined on the Platform based on all relevant circumstances.
Examples of typical withdrawal fees include:
6.3. Payout of settlement amounts reflected in a Seller’s internal settlement records may be requested through payout methods made available on the Platform. Such payouts may be subject to additional fees depending on the payout method chosen, payment provider rules, compliance checks, technical limitations, and applicable law. Please note that the rates provided below are for illustrative purposes only; the exact fee rates are determined on the Platform based on all relevant circumstances.
6.4. Overgear may be required by applicable law to collect and remit certain taxes, such as VAT or income tax, from transactions conducted via the Platform. Users acknowledge that Overgear will comply with applicable tax regulations and provide necessary documentation or transaction details for tax reporting. Users remain solely responsible for understanding and fulfilling their individual tax liabilities. Tax collection requirements and applicable rates may change due to legislative updates in relevant jurisdictions.
6.5. Refunds are available when Seller Services or Goods are not delivered or substantially differ from their described condition. Refund requests will be reviewed and processed in accordance with Overgear’s Refund Policy, with a processing period of up to 14 (fourteen) business days. No payment processing fees will be deducted from the refunded amount.
6.6. Chargebacks initiated by a Buyer for a completed transaction may result in suspension or termination of the Buyer’s Account and the imposition of additional fees. Users are encouraged to contact Overgear support directly to resolve any disputes or concerns before initiating chargebacks.
6.7. Overgear acts solely as an intermediary and does not set or control the prices for Goods or Seller Services. Upon request, the Platform may furnish Users with unconditioned transactional data—such as account statements, payment confirmations or transaction logs—in the format and detail required for technical, accounting, or tax reconciliation, provided that such materials shall not constitute official tax invoices. All pricing of Goods and Seller Services remains entirely within the Sellers’ discretion as set forth in their Offers; Overgear neither monitors nor amends those prices. Where required by applicable law, Sellers shall act as tax agents and collect, account for, and remit all applicable indirect taxes (including VAT, GST, sales tax or their equivalents).
7. VAT and Tax Obligations
7.1. Overgear acts exclusively as an intermediary facilitating transactions between Users. Each User explicitly acknowledges and agrees that they are individually and solely responsible for complying with all applicable VAT and other tax obligations, including VAT registration, proper invoicing, reporting, and payment of any taxes arising from transactions conducted via the Platform. Overgear does not assume any liability or responsibility for the calculation, collection, or remittance of VAT or other taxes due from transactions between Users, except as specifically mandated by applicable law.
7.2. The commissions and fees charged by Overgear reflect consideration for intermediary services. Any VAT, GST, sales tax or equivalent indirect tax applicable to these amounts depends on the Seller’s place of establishment. Sellers are primarily responsible for complying with all such tax requirements, including the calculation, reporting and remittance of any applicable taxes. Where required by law, Overgear may provide Sellers with transaction records or other documentation to assist in meeting these obligations.
7.3. Sellers acknowledge and agree that, in accordance with applicable law, they alone are responsible for all VAT and other indirect tax obligations arising from their supply of Services or Goods via the Platform. Overgear’s sole duties in this regard are to facilitate payment processing and to furnish Sellers with transactional records for their internal accounting and tax filing purposes. Overgear shall not collect, remit or account for any indirect taxes on Sellers’ behalf.
7.4. Where required by applicable law or upon a bona fide request by Buyers made in accordance with governing legislation, Sellers shall provide Buyers with all documents necessary for the Buyers’ accounting and tax obligations (including, without limitation, invoices, tax invoices, receipts, and other fiscal certificates), each clearly identifying the Seller as the provider of the relevant Seller Services or Goods. Overgear shall have no obligation to verify or warrant the accuracy, completeness, or timeliness of any such documentation. Sellers shall indemnify and hold harmless Overgear from any direct costs, penalties, interest, or other liabilities imposed by governmental authorities or payment processors arising from a Seller’s failure to timely or properly issue such documents or to provide valid tax registration details (e.g., VAT/GST identification numbers) upon request.
7.5. To ensure accurate application of tax regulations, Overgear reserves the right to request from Sellers such evidence of tax registration or status (including, without limitation, VAT/GST identification numbers or equivalent documentation) as Overgear reasonably deems necessary.
8. Non-Circumvention
Overgear is committed to ensuring that all interactions and transactions between Users take place exclusively through the Platform. Users expressly agree to adhere to the following terms:
8.1. Users shall use only the official communication channels provided by the Platform (e.g., Overgear Chat) for all correspondence. The Overgear Platform shall be the sole means for any User to communicate with other Users. Users agree not to provide any information that would allow others to contact them directly by any means other than through the official Overgear’s Website. Furthermore, Users must not seek, provide, or attempt to obtain personal contact information of other Users through public means or external sources, except for gaming-related data (such as in-game usernames or server information) necessary solely for in-game communication.
8.2. Users are strictly prohibited from circumventing the payment methods offered by the Platform, including, but not limited to, making payments or conducting transactions directly or outside of the Platform. Any attempts to bypass the Platform’s payment system — such as paying for Seller Services and Goods without using Overgear as an intermediary — constitute a violation of this Agreement and will result in the immediate suspension or termination (or blocking) of the involved Users’ Profiles.
8.3. Overgear reserves the right to monitor communications and transactions on the Platform to identify and prevent circumvention attempts. Users acknowledge and agree that such monitoring is necessary to maintain the integrity and security of the Platform.
8.4. Violation of the non-circumvention terms may lead to enforcement actions, including warnings, temporary suspension, permanent termination, or blocking of involved Users’ Overgear Profiles. In serious cases, Overgear reserves the right to report violations to relevant legal authorities.
9. Dispute Resolution and Overgear Arbitration
Detailed process for resolving conflicts between Users, including timeframes and escalation procedures.
9.1. Overgear Arbitration functions as a neutral, advisory intermediary to facilitate the resolution of disputes arising from transactions conducted via the Platform. The Arbitration process is designed to provide fair and unbiased recommendations based solely on evidence submitted by the Parties. Overgear does not participate in the formation of any Deal, is not a contracting party to the supply of any Seller Services or Goods, and expressly disclaims any liability for the outcome of Arbitration, the performance of contractual obligations by Users, or the delivery, quality, legality or safety of any Seller Services or Goods.
9.2. Filing and Arbitration Process:
9.5. Abuse Prevention:
10. Sanctions and Fine Policy
10.1. Overgear may take action against any User who:
10.2. Overgear reserves the right to impose sanctions on Users who violate any terms of this Agreement, related policies, or applicable laws. Sanctions may include, but are not limited to:
10.5. If a Buyer initiates a chargeback after the completion of a Deal, Overgear reserves the right to suspend or terminate the Buyer’s Account and impose additional fees or penalties.
10.6. All sanctions will be communicated clearly to Users through the Platform. Overgear is not liable for any consequences arising from enforcement actions or sanctions imposed under this policy. Users are strongly advised to resolve disputes through Overgear Arbitration before resorting to external dispute mechanisms.
10.7. Overgear reserves the right to cooperate with law enforcement or regulatory authorities by providing necessary information related to User activities that violate this Agreement or applicable laws.
11. Data Privacy and Protection
11.1. All Personal Data collected from Users is processed in accordance with our Privacy Policy and applicable laws, including but not limited to the General Data Protection Regulation (GDPR). Our Privacy Policy, which forms an integral part of this Agreement, explains in detail what data is collected, how it is processed, and the purposes for which it is used.
11.2. You have the right to access, correct, restrict, or request deletion of your Personal Data, as well as the right to data portability and to object to certain processing activities. For full details on your rights and the procedures for exercising them, please refer to our Privacy Policy.
11.3. Overgear employs robust, industry-standard security measures — including encryption, firewalls, regular security audits, and continuous monitoring — to safeguard your Personal Data from unauthorized access, loss, or disclosure.
11.4. Users are responsible for maintaining the confidentiality of their login credentials and must promptly notify Overgear of any suspected unauthorized access or data breach related to their Overgear Profile. Overgear will not be liable for losses arising from the User’s negligence in protecting their own login credentials.
11.5. Overgear may update its data protection practices and Privacy Policy from time to time. In such cases, Users will be notified in accordance with applicable law, and an updated Privacy Policy will be made available on the Platform. Where required by applicable law, Overgear will request additional consent or provide additional notices for specific processing activities..
11.6. Users acknowledge and consent that their Personal Data may be transferred, stored, and processed outside of their country of residence, in compliance with GDPR and applicable data protection laws.
12. Indemnity and Limitation of Liability
12.1. The Platform is provided on an "as is" basis. While Overgear strives to maintain a high-quality and secure environment, it does not guarantee uninterrupted, error-free, or completely secure access to the Platform, nor does it promise that the Platform will always meet all your expectations. Users understand and agree that Overgear shall not be held liable for inconveniences, losses, or damages arising from the use or temporary unavailability of the Platform, including technical issues, delays, interruptions, or other service-related disruptions.
12.2. Overgear’s liability is strictly limited to providing Intermediary Services. Overgear explicitly excludes liability for the Goods or Seller Services provided by Sellers or any direct or indirect outcomes arising from transactions between Users.
12.3. Overgear provides an intermediary Platform and, therefore, does not directly control or guarantee the quality, accuracy, legality, or reliability of Seller Services or Goods listed by Users. Similarly, Overgear does not verify or guarantee compliance with End-User License Agreements (EULA) or other third-party contractual obligations related to Seller offerings. Users acknowledge and agree that they enter into transactions with other Users independently, relying solely on their own judgment and due diligence.
12.4. User Indemnification:
Indemnification by Sellers:
Sellers shall indemnify, defend, and hold harmless Overgear, its affiliates, officers, directors, employees, and agents from and against all claims, liabilities, damages, losses, or expenses (including reasonable attorney fees) arising directly or indirectly from:
Buyers shall indemnify, defend and hold harmless Overgear, its affiliates, officers, directors, employees, and agents from and against all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
12.6. Overgear does not endorse, recommend, or guarantee any Goods or Seller Services offered by Sellers. The inclusion of any Goods or Seller Services does not constitute or imply an endorsement, sponsorship, or recommendation by Overgear. Users acknowledge that any purchase or use of Goods or Seller Services from Sellers is made at their own discretion and risk.
12.7. Overgear is not liable for the actions, omissions, or behavior of Users, including Sellers and Buyers, on the Platform. All transactions conducted on the Platform are between Users, and Overgear disclaims any liability for disputes, losses, or damages arising from User actions, including fraud, misrepresentation, or breach of contract. Overgear’s role in disputes between Users is limited to the procedures outlined in Clause 9. Overgear does not guarantee the completion of transactions or the fulfillment of obligations between Users and disclaims any responsibility for ensuring the accuracy or legality of User-Generated Content.
12.8. The Platform may contain links to third-party websites or services that are not owned or controlled by Overgear. Overgear has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Your use of these external resources is entirely at your own risk.
12.9. If a Minor uses the Platform, their parent or legal guardian agrees to indemnify and hold Overgear harmless from any and all claims, liabilities, damages, losses, or expenses (including reasonable attorney’s fees) arising out of or related to the Minor’s use of the Platform or any violation of this Agreement.
12.10. In the event of any claim, lawsuit, or legal proceeding brought against Overgear by a third party—such as game developers, content creators, or rights holders — arising from an intellectual property violation related to the Seller Services or Goods provided by a Seller, that Seller agrees to indemnify, defend, and hold Overgear harmless. This indemnification covers any claims alleging that the Seller’s offerings violate third-party intellectual property rights or breach licensing terms, including those under any EULA. The Seller shall bear full responsibility for any settlements, judgments, or legal penalties arising from such claims.
12.11. All indemnification obligations, limitations of liability, disclaimers, and related provisions intended to survive termination of this Agreement shall remain in effect even after the User ceases using the Platform.
12.12. Users explicitly acknowledge that any violation of the non-circumvention clause (Section 8 of this Agreement) leading to interactions or transactions outside of the Platform, Overgear shall not be liable for any related losses, damages, loss of funds, failed transactions, fraud, misconduct, or disputes arising from such off-Platform activity, to the fullest extent permitted by applicable law.
13. Intellectual Property Rights
13.1. All Intellectual Property Rights in the Platform — including, but not limited to, trademarks, service marks, logos, designs, text, graphics, software, source code, and any other content (collectively, "Overgear Content") — are the exclusive property of Overgear or its licensors. This ownership includes all updates, enhancements, and modifications made to the content.
13.2. Users are expressly prohibited from copying, reproducing, modifying, distributing, displaying, performing, or creating derivative works of any Overgear Content without the prior written consent of Overgear or the applicable rights holder. Additionally, Users shall not reverse-engineer, decompile, disassemble, or otherwise attempt to discover or extract any source code, underlying software, algorithms, or proprietary technology related to the Platform, all of which are protected under applicable intellectual property laws. Any unauthorized use or violation of these restrictions may result in immediate termination of your Overgear Profile and may subject you to legal proceedings.
Overgear does not claim any ownership rights or intellectual property interests in the Seller Services or Goods provided on the Platform, including but not limited to virtual items, Gaming Accounts, or coaching/boosting services. All such rights, including intellectual property and related proprietary interests, remain solely and exclusively with the respective Sellers or third-party rights holders
13.3. Nothing in this Agreement shall transfer or assign any Overgear Intellectual Property Rights to Users. All rights not expressly granted in this Agreement are reserved by Overgear or its licensors.
13.4. Reference to any products, services, processes, or other information by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by Overgear.
13.5. Overgear complies with applicable intellectual property laws, including the Digital Millennium Copyright Act (DMCA). Users who believe their Intellectual Property Rights are being infringed on the Platform must submit a formal DMCA notice following the DMCA Policy available on the Platform. Upon receiving a valid notice, Overgear will promptly investigate and take appropriate actions.
13.6. Users agree that any intellectual property violation committed by them on the Platform is their sole responsibility. Overgear is not responsible for verifying Users’ legal compliance with third-party rights, and Users indemnify Overgear against any claims arising from such infringements.
13.7. If you submit or post content on the Platform ("User-Generated Content"), you retain all ownership rights in such content. However, by posting it, you grant Overgear a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, distribute, display, and create derivative works from your content solely for the purpose of operating, promoting, and improving the Platform and its services. Overgear does not claim ownership of your User-Generated Content and will only use it in accordance with this Agreement. Overgear reserves the right to remove or edit any User-Generated Content that violates this Agreement or applicable law.
13.8. Any third-party trademarks, product names, logos, and other intellectual property displayed on the Platform are the property of their respective owners. Their inclusion on the Platform does not imply endorsement, sponsorship, or recommendation by Overgear. Overgear makes no claim of ownership over such third-party content, and all rights — including title and ownership — associated with games or other third-party materials accessed through the Platform remain exclusively with the respective game developers or rights holders.
13.9. Overgear reserves the right to take legal action against any User who infringes upon its Intellectual Property Rights. Such enforcement measures may include, without limitation, immediate termination of access to the Platform, restriction or suspension of the User’s Overgear Profile, and the pursuit of damages or other legal remedies against the infringing User or any third party involved.
13.10. The obligations and restrictions set forth in this Intellectual Property Rights section shall survive the termination or expiration of this Agreement and the cessation of your use of the Platform.
14. Force Majeure
14.1. A "Force Majeure Event" is an event or circumstance beyond the reasonable control of a Party, including but not limited to acts of God, war, terrorism, hostility, sabotage, civil disturbances, governmental restrictions or regulatory changes, revolutions, riots, insurrections, epidemics, pandemics, strikes, technical failures, or any other events beyond a Party’s reasonable control.
14.2. Neither Party shall be liable for any delay or failure to perform its obligations under this Agreement if such delay or failure is solely due to a Force Majeure Event, provided that the affected Party has not contributed to the occurrence of such event.
14.3. Notification and Mitigation:
15.1. Overgear reserves the right to modify or amend this Agreement at any time. Unless an alternative effective date is expressly provided in the updated version, any changes will become effective on the date the updated Agreement is published on the Platform. In cases where no effective date is specified, the updated Agreement shall take effect 30 (thirty) days after its publication. Users will be notified of any material changes at least 30 (thirty) days prior to the effective date. Your continued use of the Platform after the notice period constitutes acceptance of the revised Agreement. It is your responsibility to review this Agreement periodically. For transparency, an archive of previous versions of this Agreement will be maintained on the Platform. Official notices will be delivered through email, within your Account dashboard, or via the Platform’s Online Chat. It is your responsibility to keep your contact details up-to-date.
16. Survival
16.1. Notwithstanding the termination or expiration of this Agreement, the following provisions shall survive and continue in full force and effect:
17.1. This Agreement, together with the Privacy Policy, Bonus Policy, and any other documents or policies expressly referenced and incorporated herein, constitute the entire agreement between Overgear and the User with respect to accessing and using the Platform. This Agreement supersedes all prior and contemporaneous understandings, representations, agreements, and warranties, whether written or oral, regarding its subject matter.
17.2. This Agreement shall be governed by and construed in accordance with the lawsof the Republic of Cyprus, without regard to conflict-of-law rules. Nothing in this Agreement excludes or limits any mandatory rights or protections that may apply to Users under applicable consumer protection, data protection, payment, tax, or other mandatory laws..
17.3. If any provision of this Agreement is found to be illegal, invalid, or unenforceable, that provision shall be deemed severable and removed from the Agreement without affecting the validity or enforceability of the remaining provisions, which shall continue in full force and effect.
17.4. Overgear reserves the right to immediately terminate your access to the Platform if you breach this Agreement. Upon termination, all rights granted under this Agreement will cease, and you must promptly discontinue your use of the Platform.
17.5. Nothing in this Agreement shall be construed to create any agency, partnership, joint venture, employer-employee, or franchisor-franchisee relationship between Overgear and any User. Users have no authority to bind Overgear or incur obligations on its behalf.
17.6. If you do not understand or agree with this Agreement, you must not create an Overgear Profile or use any Services provided by Overgear.
17.7. If you access the Platform via a mobile application, you agree to abide by any additional terms specific to that application. These terms may include, without limitation, requirements regarding permissions, data usage, and update policies.
17.8. For any issues or questions regarding this Agreement or other aspects of the Platform, please contact Overgear’s Customer Support via email, phone, or through Online Chat on the Overgear’s Website. All disputes will be handled in accordance with the dispute resolution procedures set forth in this Agreement.
17.9. Overgear reserves the right to unilaterally modify, amend, or otherwise change this Agreement, the Privacy Policy, or additional terms by posting revised versions on the Platform. Overgear may also introduce additional provisions or separate terms for temporary programs (such as marketing or promotional campaigns).
17.10. Overgear reserves the right to assign, transfer, or delegate any of its rights and obligations under this Agreement to any third party without prior consent or notice to Users, provided such transfer does not negatively impact Users' rights under this Agreement.
17.11. All official communications and notices exchanged between Overgear and Users under this Agreement shall be conducted in English. However, informal communications or interactions, such as Customer Support or Chat services, may be provided in other languages at Overgear’s discretion and for the Users’ convenience. In the event of any conflict, ambiguity, or discrepancy between the English version and any translation or communication conducted in another language, the English version shall prevail.
17.12. Overgear may issue region-specific Addenda or supplementary terms (“Local Addenda”) which will apply to Users located in particular jurisdictions. These Local Addenda shall constitute an integral part of this Agreement for applicable Users.
18. Contact Information
For any questions, concerns, or disputes regarding this Agreement, please contact Overgear Customer Support at:
This section describes the transaction processes and conditions related to funds management and release on the Platform.
5.1. The Platform may display internal transaction records associated with a User’s Profile, including order-related amounts, refunds, account credits, commissions, fees, Seller settlement amounts and payout status. These records are maintained solely for Platform administration, reconciliation, refund processing, Seller settlement and dispute-resolution purposes.
5.2. The internal transaction accounting functionality displayed on the Platform, including any interface references to “Overgear Wallet”, “OG Wallet”, “Account Balance” or similar terms, is not a bank account, payment account, deposit account, electronic money account, stored-value facility, or any other regulated payment or financial product. It may not be used outside the Platform and does not permit peer-to-peer transfers, general-purpose payments, or transfers between Users.
5.3. Buyers complete payments for Orders through payment methods made available on the Platform and processed by authorised third-party payment service providers, acquiring banks or other payment partners. Overgear does not provide banking, deposit-taking, money remittance, payment account or electronic money issuance services to Users.
5.4. Any amount reflected in a Buyer’s internal account records is limited to Platform-related administration, including order payments, refunds, account credits or other adjustments made in accordance with this Agreement and the Refund Policy. Buyers are not entitled to withdraw or cash out such amounts, except where a refund to the original payment method is available and approved in accordance with the Refund Policy, applicable payment provider rules and applicable law.
5.5. Refunds to Buyers, where approved, shall normally be processed back to the original payment method used for the relevant purchase, unless another method is required by applicable law, payment provider rules, technical limitations, or Overgear’s internal risk and compliance procedures.
5.6. Sellers become eligible to receive settlement amounts only after the relevant Deal has been completed, automatically confirmed, or resolved through Overgear Arbitration or other applicable dispute-resolution procedure. Until such time, no settlement amount shall be deemed due and payable to the Seller.
5.7. The Seller Settlement Balance is an internal accounting record reflecting net settlement amounts that may become available to the Seller after completion of a Deal or dispute resolution, less applicable commissions, fees, refunds, chargebacks, sanctions, penalties, adjustments, withholding amounts, and any other deductions permitted under this Agreement.
5.8. Payout of settlement amounts reflected in a Seller’s internal settlement records may be requested only through payout methods made available on the Platform, subject to payout provider rules, minimum payout thresholds, processing times, fees, compliance checks, KYC/EKYC, AML/CTF and sanctions screening, fraud monitoring, tax checks, chargeback risk, and any other conditions set forth in this Agreement or on the Platform.
5.9. Overgear may delay, suspend, reject or reverse any payout request where necessary for compliance, fraud prevention, chargeback management, dispute resolution, sanctions screening, tax verification, technical reasons, payment provider requirements, or where Overgear reasonably believes that the payout may be connected to a breach of this Agreement, unlawful activity, suspicious activity, or a risk to Overgear, Users, payment partners or third parties.
5.10. Users acknowledge that all payments, refunds and payouts may be subject to the rules, processing times, limits, restrictions and availability of third-party payment service providers, acquiring banks, issuing banks, payout providers, card schemes, financial institutions or other payment partners. Overgear shall not be responsible for delays, refusals, reversals or restrictions caused by such third parties, except to the extent required by mandatory applicable law.
5.11. The internal transaction accounting functionality may not be used as a general-purpose payment instrument, money transfer service, stored-value facility, investment product, savings account, deposit account, or means of transferring value between Users outside the specific order, refund and Seller settlement processes provided on the Platform.
6. Taxes, Commissions, Withdrawals, and Refunds.
This section explains the commissions, fees, withdrawals, refund procedures, and tax compliance related to transactions conducted via the Overgear Platform.
6.1. Upon successful completion of a Deal, Overgear charges a Commission to the Seller for providing IntermediaryServices, including access to the Platform, transaction administration tools, internal settlement administration, communication tools, support functions, marketing tools, and dispute-resolution assistance.. Typically, the base Commission is set at 12% (twelve percent) of the transaction amount, though in certain cases, an increased Commission of up to 18% (eighteen percent) may apply. Additional fees for optional services or enhanced features may also be applied. Detailed calculations of Commission rates, supplementary fees, and any applicable adjustments based on factors such as average daily sales or promotional events are transparently provided on the Platform. Overgear further charges a separate Payment System Commission for withdrawal services from the Seller’s Wallet, subject to VAT regulations applicable to the Seller’s jurisdiction and tax status.
6.2. Commission fees are automatically deducted from the funds transferred to the Seller’s Overgear Wallet. Sellers may review detailed Commission information within their transaction history on the Platform.
6.3. Payout of settlement amounts reflected in a Seller’s internal settlement records may be requested through payout methods made available on the Platform. Such payouts may be subject to additional fees depending on the payout method chosen, payment provider rules, compliance checks, technical limitations, and applicable law. Please note that the rates provided below are for illustrative purposes only; the exact fee rates are determined on the Platform based on all relevant circumstances.
Examples of typical withdrawal fees include:
- VISA/Mastercard (Debit cards): 3%
- WMZ: 0%
- PayPal: 5%
- USDT, USDC, BTC: 5%
- SEPA Transfer: 1.2%
- SWIFT: 2%
6.3. Payout of settlement amounts reflected in a Seller’s internal settlement records may be requested through payout methods made available on the Platform. Such payouts may be subject to additional fees depending on the payout method chosen, payment provider rules, compliance checks, technical limitations, and applicable law. Please note that the rates provided below are for illustrative purposes only; the exact fee rates are determined on the Platform based on all relevant circumstances.
6.4. Overgear may be required by applicable law to collect and remit certain taxes, such as VAT or income tax, from transactions conducted via the Platform. Users acknowledge that Overgear will comply with applicable tax regulations and provide necessary documentation or transaction details for tax reporting. Users remain solely responsible for understanding and fulfilling their individual tax liabilities. Tax collection requirements and applicable rates may change due to legislative updates in relevant jurisdictions.
6.5. Refunds are available when Seller Services or Goods are not delivered or substantially differ from their described condition. Refund requests will be reviewed and processed in accordance with Overgear’s Refund Policy, with a processing period of up to 14 (fourteen) business days. No payment processing fees will be deducted from the refunded amount.
6.6. Chargebacks initiated by a Buyer for a completed transaction may result in suspension or termination of the Buyer’s Account and the imposition of additional fees. Users are encouraged to contact Overgear support directly to resolve any disputes or concerns before initiating chargebacks.
6.7. Overgear acts solely as an intermediary and does not set or control the prices for Goods or Seller Services. Upon request, the Platform may furnish Users with unconditioned transactional data—such as account statements, payment confirmations or transaction logs—in the format and detail required for technical, accounting, or tax reconciliation, provided that such materials shall not constitute official tax invoices. All pricing of Goods and Seller Services remains entirely within the Sellers’ discretion as set forth in their Offers; Overgear neither monitors nor amends those prices. Where required by applicable law, Sellers shall act as tax agents and collect, account for, and remit all applicable indirect taxes (including VAT, GST, sales tax or their equivalents).
7. VAT and Tax Obligations
7.1. Overgear acts exclusively as an intermediary facilitating transactions between Users. Each User explicitly acknowledges and agrees that they are individually and solely responsible for complying with all applicable VAT and other tax obligations, including VAT registration, proper invoicing, reporting, and payment of any taxes arising from transactions conducted via the Platform. Overgear does not assume any liability or responsibility for the calculation, collection, or remittance of VAT or other taxes due from transactions between Users, except as specifically mandated by applicable law.
7.2. The commissions and fees charged by Overgear reflect consideration for intermediary services. Any VAT, GST, sales tax or equivalent indirect tax applicable to these amounts depends on the Seller’s place of establishment. Sellers are primarily responsible for complying with all such tax requirements, including the calculation, reporting and remittance of any applicable taxes. Where required by law, Overgear may provide Sellers with transaction records or other documentation to assist in meeting these obligations.
7.3. Sellers acknowledge and agree that, in accordance with applicable law, they alone are responsible for all VAT and other indirect tax obligations arising from their supply of Services or Goods via the Platform. Overgear’s sole duties in this regard are to facilitate payment processing and to furnish Sellers with transactional records for their internal accounting and tax filing purposes. Overgear shall not collect, remit or account for any indirect taxes on Sellers’ behalf.
7.4. Where required by applicable law or upon a bona fide request by Buyers made in accordance with governing legislation, Sellers shall provide Buyers with all documents necessary for the Buyers’ accounting and tax obligations (including, without limitation, invoices, tax invoices, receipts, and other fiscal certificates), each clearly identifying the Seller as the provider of the relevant Seller Services or Goods. Overgear shall have no obligation to verify or warrant the accuracy, completeness, or timeliness of any such documentation. Sellers shall indemnify and hold harmless Overgear from any direct costs, penalties, interest, or other liabilities imposed by governmental authorities or payment processors arising from a Seller’s failure to timely or properly issue such documents or to provide valid tax registration details (e.g., VAT/GST identification numbers) upon request.
7.5. To ensure accurate application of tax regulations, Overgear reserves the right to request from Sellers such evidence of tax registration or status (including, without limitation, VAT/GST identification numbers or equivalent documentation) as Overgear reasonably deems necessary.
8. Non-Circumvention
Overgear is committed to ensuring that all interactions and transactions between Users take place exclusively through the Platform. Users expressly agree to adhere to the following terms:
8.1. Users shall use only the official communication channels provided by the Platform (e.g., Overgear Chat) for all correspondence. The Overgear Platform shall be the sole means for any User to communicate with other Users. Users agree not to provide any information that would allow others to contact them directly by any means other than through the official Overgear’s Website. Furthermore, Users must not seek, provide, or attempt to obtain personal contact information of other Users through public means or external sources, except for gaming-related data (such as in-game usernames or server information) necessary solely for in-game communication.
8.2. Users are strictly prohibited from circumventing the payment methods offered by the Platform, including, but not limited to, making payments or conducting transactions directly or outside of the Platform. Any attempts to bypass the Platform’s payment system — such as paying for Seller Services and Goods without using Overgear as an intermediary — constitute a violation of this Agreement and will result in the immediate suspension or termination (or blocking) of the involved Users’ Profiles.
8.3. Overgear reserves the right to monitor communications and transactions on the Platform to identify and prevent circumvention attempts. Users acknowledge and agree that such monitoring is necessary to maintain the integrity and security of the Platform.
8.4. Violation of the non-circumvention terms may lead to enforcement actions, including warnings, temporary suspension, permanent termination, or blocking of involved Users’ Overgear Profiles. In serious cases, Overgear reserves the right to report violations to relevant legal authorities.
9. Dispute Resolution and Overgear Arbitration
Detailed process for resolving conflicts between Users, including timeframes and escalation procedures.
9.1. Overgear Arbitration functions as a neutral, advisory intermediary to facilitate the resolution of disputes arising from transactions conducted via the Platform. The Arbitration process is designed to provide fair and unbiased recommendations based solely on evidence submitted by the Parties. Overgear does not participate in the formation of any Deal, is not a contracting party to the supply of any Seller Services or Goods, and expressly disclaims any liability for the outcome of Arbitration, the performance of contractual obligations by Users, or the delivery, quality, legality or safety of any Seller Services or Goods.
9.2. Filing and Arbitration Process:
- Users are first encouraged to resolve disputes amicably through Overgear’s official support channels (Online Chat or Customer Support tickets), providing all relevant evidence (screenshots, chat logs, transaction details).
- If no resolution is reached, Users may formally initiate a dispute by submitting a request to Overgear Arbitration via the Platform.
- Overgear Arbitration reviews all provided evidence, hears claims from both sides, and issues a conclusion based on the merits of the case.
- In disputes concerning RNG-Based Services, Overgear Arbitration may take into account not only whether the desired final item, drop, mount, reward, or result was obtained, but also the extent of documented progress, attempts made, time spent, raid or dungeon runs completed, in-game resources consumed, auction house or market monitoring performed, character/account development achieved, and any other objectively verifiable actions taken by the Seller in performance of the Order. Unless the applicable Offer expressly guaranteed a specific final result, the absence of a particular random item, mount, drop, reward, or outcome shall not automatically entitle the Buyer to a full refund if the Seller has made reasonable and documented efforts or progress in accordance with the Order terms.
- Overgear Arbitration will attempt to resolve disputes promptly, typically within 7 (seven) to 14 (fourteen) business days. Please note that this timeframe is indicative and may be extended depending on the complexity and specific circumstances of each case.
- If the dispute remains unresolved after this period, the issue may be escalated for further review by a designated Overgear panel or, if agreed, to an external arbitration body in accordance with the laws of the Republic of Cyprus.
9.5. Abuse Prevention:
- Overgear reserves the right to suspend or terminate a User’s Profile if the User abuses the Arbitration process, such as frequently initiating unjustified disputes (for instance, filing arbitration claims in excess of one dispute per every four transactions). This measure aims to prevent exploitation of the Arbitration system for unwarranted refunds or other unjust benefits.
- Overgear is not liable for any damages, losses, or dissatisfaction arising from the dispute resolution process or the Arbitration outcomes. The recommendations provided by Overgear Arbitration are solely intended to facilitate an amicable resolution and are non-binding. In cases where Arbitration fails to yield a resolution, disputes may be submitted to the competent courts of the Republic of Cyprus. Overgear is not responsible for any consequences resulting from enforcement actions, such as the suspension of a User’s Profile or the cancellation of refunds, as provided in this Agreement.
10. Sanctions and Fine Policy
10.1. Overgear may take action against any User who:
- Violates any provision of this Agreement or related policies, including breaching any contractual obligations set forth herein;
- Engages in abusive, fraudulent, or illegal behavior, such as directly targeting, abusing, or insulting other Users;
- Provides false or misleading information to Overgear and/or other Users;
- Acts in a manner that exposes Overgear or third parties to legal liability, or that undermines the integrity of the Platform;
- Engages in conduct that is contrary to the interests of the Platform or the User community, including any illicit or illegal activity;
- Fails to comply with legal requirements, or is required by law, legal process, or law enforcement to have their account suspended or terminated.
10.2. Overgear reserves the right to impose sanctions on Users who violate any terms of this Agreement, related policies, or applicable laws. Sanctions may include, but are not limited to:
- Warnings;
- Temporary suspension of the User’s Profile;
- Permanent termination of the User’s Profile.
- Fraudulent or illicit activities;
- Providing inaccurate information or making false claims;
- Duplicate, erroneous, or invalid transactions detected on the Platform.
- Reducing the Seller’s rating;
- Issuing full or partial refunds to Buyers;
- Revoking Seller status or limiting Seller privileges;
- Removing the Seller from the Platform.
10.5. If a Buyer initiates a chargeback after the completion of a Deal, Overgear reserves the right to suspend or terminate the Buyer’s Account and impose additional fees or penalties.
10.6. All sanctions will be communicated clearly to Users through the Platform. Overgear is not liable for any consequences arising from enforcement actions or sanctions imposed under this policy. Users are strongly advised to resolve disputes through Overgear Arbitration before resorting to external dispute mechanisms.
10.7. Overgear reserves the right to cooperate with law enforcement or regulatory authorities by providing necessary information related to User activities that violate this Agreement or applicable laws.
11. Data Privacy and Protection
11.1. All Personal Data collected from Users is processed in accordance with our Privacy Policy and applicable laws, including but not limited to the General Data Protection Regulation (GDPR). Our Privacy Policy, which forms an integral part of this Agreement, explains in detail what data is collected, how it is processed, and the purposes for which it is used.
11.2. You have the right to access, correct, restrict, or request deletion of your Personal Data, as well as the right to data portability and to object to certain processing activities. For full details on your rights and the procedures for exercising them, please refer to our Privacy Policy.
11.3. Overgear employs robust, industry-standard security measures — including encryption, firewalls, regular security audits, and continuous monitoring — to safeguard your Personal Data from unauthorized access, loss, or disclosure.
11.4. Users are responsible for maintaining the confidentiality of their login credentials and must promptly notify Overgear of any suspected unauthorized access or data breach related to their Overgear Profile. Overgear will not be liable for losses arising from the User’s negligence in protecting their own login credentials.
11.5. Overgear may update its data protection practices and Privacy Policy from time to time. In such cases, Users will be notified in accordance with applicable law, and an updated Privacy Policy will be made available on the Platform. Where required by applicable law, Overgear will request additional consent or provide additional notices for specific processing activities..
11.6. Users acknowledge and consent that their Personal Data may be transferred, stored, and processed outside of their country of residence, in compliance with GDPR and applicable data protection laws.
12. Indemnity and Limitation of Liability
12.1. The Platform is provided on an "as is" basis. While Overgear strives to maintain a high-quality and secure environment, it does not guarantee uninterrupted, error-free, or completely secure access to the Platform, nor does it promise that the Platform will always meet all your expectations. Users understand and agree that Overgear shall not be held liable for inconveniences, losses, or damages arising from the use or temporary unavailability of the Platform, including technical issues, delays, interruptions, or other service-related disruptions.
12.2. Overgear’s liability is strictly limited to providing Intermediary Services. Overgear explicitly excludes liability for the Goods or Seller Services provided by Sellers or any direct or indirect outcomes arising from transactions between Users.
12.3. Overgear provides an intermediary Platform and, therefore, does not directly control or guarantee the quality, accuracy, legality, or reliability of Seller Services or Goods listed by Users. Similarly, Overgear does not verify or guarantee compliance with End-User License Agreements (EULA) or other third-party contractual obligations related to Seller offerings. Users acknowledge and agree that they enter into transactions with other Users independently, relying solely on their own judgment and due diligence.
12.4. User Indemnification:
Indemnification by Sellers:
Sellers shall indemnify, defend, and hold harmless Overgear, its affiliates, officers, directors, employees, and agents from and against all claims, liabilities, damages, losses, or expenses (including reasonable attorney fees) arising directly or indirectly from:
- Any intellectual property infringement or breach of third-party rights related to Seller Services or Goods;
- Any misrepresentation, inaccuracies, or omissions made by Sellers;
- Sellers’ non-compliance with applicable laws, regulations, or this Agreement.
Buyers shall indemnify, defend and hold harmless Overgear, its affiliates, officers, directors, employees, and agents from and against all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
- Any breach of this Agreement by the Buyer;
- Any violation of applicable law, third-party rights, or End-User License Agreements by the Buyer;
- Any misuse, unauthorized access to, or unauthorized use of the Platform; or
- Any claims by third parties resulting from the Buyer’s actions or omissions in connection with transactions on the Platform.
12.6. Overgear does not endorse, recommend, or guarantee any Goods or Seller Services offered by Sellers. The inclusion of any Goods or Seller Services does not constitute or imply an endorsement, sponsorship, or recommendation by Overgear. Users acknowledge that any purchase or use of Goods or Seller Services from Sellers is made at their own discretion and risk.
12.7. Overgear is not liable for the actions, omissions, or behavior of Users, including Sellers and Buyers, on the Platform. All transactions conducted on the Platform are between Users, and Overgear disclaims any liability for disputes, losses, or damages arising from User actions, including fraud, misrepresentation, or breach of contract. Overgear’s role in disputes between Users is limited to the procedures outlined in Clause 9. Overgear does not guarantee the completion of transactions or the fulfillment of obligations between Users and disclaims any responsibility for ensuring the accuracy or legality of User-Generated Content.
12.8. The Platform may contain links to third-party websites or services that are not owned or controlled by Overgear. Overgear has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Your use of these external resources is entirely at your own risk.
12.9. If a Minor uses the Platform, their parent or legal guardian agrees to indemnify and hold Overgear harmless from any and all claims, liabilities, damages, losses, or expenses (including reasonable attorney’s fees) arising out of or related to the Minor’s use of the Platform or any violation of this Agreement.
12.10. In the event of any claim, lawsuit, or legal proceeding brought against Overgear by a third party—such as game developers, content creators, or rights holders — arising from an intellectual property violation related to the Seller Services or Goods provided by a Seller, that Seller agrees to indemnify, defend, and hold Overgear harmless. This indemnification covers any claims alleging that the Seller’s offerings violate third-party intellectual property rights or breach licensing terms, including those under any EULA. The Seller shall bear full responsibility for any settlements, judgments, or legal penalties arising from such claims.
12.11. All indemnification obligations, limitations of liability, disclaimers, and related provisions intended to survive termination of this Agreement shall remain in effect even after the User ceases using the Platform.
12.12. Users explicitly acknowledge that any violation of the non-circumvention clause (Section 8 of this Agreement) leading to interactions or transactions outside of the Platform, Overgear shall not be liable for any related losses, damages, loss of funds, failed transactions, fraud, misconduct, or disputes arising from such off-Platform activity, to the fullest extent permitted by applicable law.
13. Intellectual Property Rights
13.1. All Intellectual Property Rights in the Platform — including, but not limited to, trademarks, service marks, logos, designs, text, graphics, software, source code, and any other content (collectively, "Overgear Content") — are the exclusive property of Overgear or its licensors. This ownership includes all updates, enhancements, and modifications made to the content.
13.2. Users are expressly prohibited from copying, reproducing, modifying, distributing, displaying, performing, or creating derivative works of any Overgear Content without the prior written consent of Overgear or the applicable rights holder. Additionally, Users shall not reverse-engineer, decompile, disassemble, or otherwise attempt to discover or extract any source code, underlying software, algorithms, or proprietary technology related to the Platform, all of which are protected under applicable intellectual property laws. Any unauthorized use or violation of these restrictions may result in immediate termination of your Overgear Profile and may subject you to legal proceedings.
Overgear does not claim any ownership rights or intellectual property interests in the Seller Services or Goods provided on the Platform, including but not limited to virtual items, Gaming Accounts, or coaching/boosting services. All such rights, including intellectual property and related proprietary interests, remain solely and exclusively with the respective Sellers or third-party rights holders
13.3. Nothing in this Agreement shall transfer or assign any Overgear Intellectual Property Rights to Users. All rights not expressly granted in this Agreement are reserved by Overgear or its licensors.
13.4. Reference to any products, services, processes, or other information by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by Overgear.
13.5. Overgear complies with applicable intellectual property laws, including the Digital Millennium Copyright Act (DMCA). Users who believe their Intellectual Property Rights are being infringed on the Platform must submit a formal DMCA notice following the DMCA Policy available on the Platform. Upon receiving a valid notice, Overgear will promptly investigate and take appropriate actions.
13.6. Users agree that any intellectual property violation committed by them on the Platform is their sole responsibility. Overgear is not responsible for verifying Users’ legal compliance with third-party rights, and Users indemnify Overgear against any claims arising from such infringements.
13.7. If you submit or post content on the Platform ("User-Generated Content"), you retain all ownership rights in such content. However, by posting it, you grant Overgear a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, distribute, display, and create derivative works from your content solely for the purpose of operating, promoting, and improving the Platform and its services. Overgear does not claim ownership of your User-Generated Content and will only use it in accordance with this Agreement. Overgear reserves the right to remove or edit any User-Generated Content that violates this Agreement or applicable law.
13.8. Any third-party trademarks, product names, logos, and other intellectual property displayed on the Platform are the property of their respective owners. Their inclusion on the Platform does not imply endorsement, sponsorship, or recommendation by Overgear. Overgear makes no claim of ownership over such third-party content, and all rights — including title and ownership — associated with games or other third-party materials accessed through the Platform remain exclusively with the respective game developers or rights holders.
13.9. Overgear reserves the right to take legal action against any User who infringes upon its Intellectual Property Rights. Such enforcement measures may include, without limitation, immediate termination of access to the Platform, restriction or suspension of the User’s Overgear Profile, and the pursuit of damages or other legal remedies against the infringing User or any third party involved.
13.10. The obligations and restrictions set forth in this Intellectual Property Rights section shall survive the termination or expiration of this Agreement and the cessation of your use of the Platform.
14. Force Majeure
14.1. A "Force Majeure Event" is an event or circumstance beyond the reasonable control of a Party, including but not limited to acts of God, war, terrorism, hostility, sabotage, civil disturbances, governmental restrictions or regulatory changes, revolutions, riots, insurrections, epidemics, pandemics, strikes, technical failures, or any other events beyond a Party’s reasonable control.
14.2. Neither Party shall be liable for any delay or failure to perform its obligations under this Agreement if such delay or failure is solely due to a Force Majeure Event, provided that the affected Party has not contributed to the occurrence of such event.
14.3. Notification and Mitigation:
- The affected Party must promptly notify the other Party in writing, providing sufficient evidence of the Force Majeure Event and its direct impact on performance.
- The affected Party shall take all commercially reasonable steps to mitigate the impact of the Force Majeure Event and to resume performance as soon as possible.
15.1. Overgear reserves the right to modify or amend this Agreement at any time. Unless an alternative effective date is expressly provided in the updated version, any changes will become effective on the date the updated Agreement is published on the Platform. In cases where no effective date is specified, the updated Agreement shall take effect 30 (thirty) days after its publication. Users will be notified of any material changes at least 30 (thirty) days prior to the effective date. Your continued use of the Platform after the notice period constitutes acceptance of the revised Agreement. It is your responsibility to review this Agreement periodically. For transparency, an archive of previous versions of this Agreement will be maintained on the Platform. Official notices will be delivered through email, within your Account dashboard, or via the Platform’s Online Chat. It is your responsibility to keep your contact details up-to-date.
16. Survival
16.1. Notwithstanding the termination or expiration of this Agreement, the following provisions shall survive and continue in full force and effect:
- Indemnity and Limitation of Liability
- Intellectual Property Rights
- Dispute Resolution and Overgear Arbitration
- Any other provisions which by their nature are intended to remain in effect
17.1. This Agreement, together with the Privacy Policy, Bonus Policy, and any other documents or policies expressly referenced and incorporated herein, constitute the entire agreement between Overgear and the User with respect to accessing and using the Platform. This Agreement supersedes all prior and contemporaneous understandings, representations, agreements, and warranties, whether written or oral, regarding its subject matter.
17.2. This Agreement shall be governed by and construed in accordance with the lawsof the Republic of Cyprus, without regard to conflict-of-law rules. Nothing in this Agreement excludes or limits any mandatory rights or protections that may apply to Users under applicable consumer protection, data protection, payment, tax, or other mandatory laws..
17.3. If any provision of this Agreement is found to be illegal, invalid, or unenforceable, that provision shall be deemed severable and removed from the Agreement without affecting the validity or enforceability of the remaining provisions, which shall continue in full force and effect.
17.4. Overgear reserves the right to immediately terminate your access to the Platform if you breach this Agreement. Upon termination, all rights granted under this Agreement will cease, and you must promptly discontinue your use of the Platform.
17.5. Nothing in this Agreement shall be construed to create any agency, partnership, joint venture, employer-employee, or franchisor-franchisee relationship between Overgear and any User. Users have no authority to bind Overgear or incur obligations on its behalf.
17.6. If you do not understand or agree with this Agreement, you must not create an Overgear Profile or use any Services provided by Overgear.
17.7. If you access the Platform via a mobile application, you agree to abide by any additional terms specific to that application. These terms may include, without limitation, requirements regarding permissions, data usage, and update policies.
17.8. For any issues or questions regarding this Agreement or other aspects of the Platform, please contact Overgear’s Customer Support via email, phone, or through Online Chat on the Overgear’s Website. All disputes will be handled in accordance with the dispute resolution procedures set forth in this Agreement.
17.9. Overgear reserves the right to unilaterally modify, amend, or otherwise change this Agreement, the Privacy Policy, or additional terms by posting revised versions on the Platform. Overgear may also introduce additional provisions or separate terms for temporary programs (such as marketing or promotional campaigns).
17.10. Overgear reserves the right to assign, transfer, or delegate any of its rights and obligations under this Agreement to any third party without prior consent or notice to Users, provided such transfer does not negatively impact Users' rights under this Agreement.
17.11. All official communications and notices exchanged between Overgear and Users under this Agreement shall be conducted in English. However, informal communications or interactions, such as Customer Support or Chat services, may be provided in other languages at Overgear’s discretion and for the Users’ convenience. In the event of any conflict, ambiguity, or discrepancy between the English version and any translation or communication conducted in another language, the English version shall prevail.
17.12. Overgear may issue region-specific Addenda or supplementary terms (“Local Addenda”) which will apply to Users located in particular jurisdictions. These Local Addenda shall constitute an integral part of this Agreement for applicable Users.
18. Contact Information
For any questions, concerns, or disputes regarding this Agreement, please contact Overgear Customer Support at:
- Email: support@overgear.com
- Mail: Diagorou 4, Kermia Building, 3rd floor, office 304, 1097, Nicosia, Cyprus