GUARANTEES

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$0.00

Based on

305 reviews

Excellent

OUR WARRANTY

There is one simple reason why your money can never be lost on Overgear: we lock the payment until your order is 100% finished and you confirm the service delivery. Before that, the seller doesn't earn a single penny. Our Refund Policy covers every possible case.

REFUND POLICY

SELLER DIDN'T DELIVER THE SERVICE IN TIME

SELLER DIDN'T FULFILL ALL SERVICE STANDARDS

100% PAYMENT REFUND

Let us tell you about overgear high quality standards

ARBITRATION SYSTEM

PRINCIPLE OF OPERATION

To open a dispute, go to your order and click "Submit arbitrage ticket" button. Choose an appropriate category and fully describe you situation. It takes up to 24 hours review a dispute. In case of any problems contact our Customer Support.

If a customer and a seller can't settle the situation themselves, arbitration team rolls in and decides if the order should be refunded partially or fully.

The order was delivered partially

HOW TO OPEN A DISPUTE

Delivered something you've not ordered

There was another issue

SELLER RATINGS AND VERIFICATION

All sellers on Overgear pass an interview confirming their gaming and communication skills. In addition, we verify their passport ID and phone number. Any suspicious activity leads to immediate ban

VERIFICATION PROCESS

REVIEWS AND RATING

There are no ways to "hack" the system. To have a high rating the seller should deliver services with high quality and be polite with customers. Attempts to create fake reviews are always punished.

Customer experience starts before making the payment: we monitor the sellers' response speed and the ability to help with choosing the right service. The sellers with best performance are often featured.

QUALITY CONTROL

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